We have received word from some of our members telling us they have been called by scammers demanding payment for past due bills.

How to identify a utility scammer over the phone?

These fraudsters usually request “payment” by strange or unconventional means. Demands for prepaid debit or credit cards, gift cards, wire transfers, money orders, or cash are a dead giveaway that the person you’re speaking with is trying to scam you. Another sign is extreme urgency - scammers may insist you have to pay in the next hour. Often, they will try to keep you on the phone to hurry and badger you, preventing you from realizing that you’re being deceived. If there is any doubt, please don't hestitate to call us and verify.